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When calling customer service and actually reaching a real human, it s likely people end up speaking to someone outside of the U.S. about a domestic issue.It s no secret many companies outsource their customer service to call centers around the globe. Sometimes, it s the representative s accent that lets the customer know they aren t stateside.But astartuphas plans to hide foreign accents completely.It s a controversial idea, c
stanley mugs reating a new debate around accents: On the one hand, this could help protect workers from discrimination. On the other hand, skeptics argue it could actually exacerbate existing problems with discrimination
stanley bottles .Accent training for call centers is already standard procedure. Workers are usually trained in a number of different English-speaking accents. The BBC reported on one company that trained workers both in their speak
stanley cup ing accents and in understanding accents, like New Yorker, Jamaican and even Medieval English accents.One of the apparent benefits of usingtechthat neutralizes accents means it could save companies from a rigorous training process. The other major goal is protecting workers from discrimination.One of the founders of Sanas, who is a former call center worker, told the Guardian, I built this technology for the agents because I don t want him or her to go through what I went through. Unsurprisingly, call centers are magnets for all kinds of accent discrimination from callers. Accents are a huge factor in how people perceive identity and for Zfth Small rural hospitals face huge financial hurdles
MADISON 鈥?The Wisconsin DMV has received an award after they discovered a fraud scam that led to investigations in other states, as well as in Wisconsin.The Compliance, Audit, and Fraud Unit of the Wisconsin DMV discovered a fraud
stanley cup ring in the Madison community, which led to additional investigations. Avoid Placing Deer Stands In Ash Trees, DNR
vaso stanley SaysBecause of their work, the unit received a Fraud Prevention and Detection Award from the American Association of Motor Vehicle Administrators AAMVA , according to the Wisconsin DMV.Back in May 2019, Wisconsinites began receiving duplicate drivers licenses that they had not ordered. The DMV s fraud unit investigated and looked for a pattern. They discovered that mail was being stolen out of mailboxes in the same area, and found similar instances in Verona, Belleville, Oregon, and Edgerton.The DMV came to the conclusion that an identity theft ring was present, and they contacted law enforcement. The s
stanley cup uspects had gotten information about some residents and used that information to order credit cards and drivers licenses. With DMV Fraud Units findings, the Department of Justice took over the case and is working across state lines to uncover identity fraud linked to Wisconsins cases, the Wisconsin DMV said. Report a typo or error // Submit a news tip
