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stanley cup Louise Patterson has worked for Toronto 311, the citys customer service centre, she has taken calls on everything from snow removal complaints to citizens asking how long to roast a turkey to a woman being attacked by her own cat. Literally anything you can think of, weve had a call about it, Patterson says.The citys 311 calls are a barometer of the public mood. They change with the seasons, the news cycle and, lately, the anxieties of pandemic life. ARTICLE CONTINUES BELOW When COVID-19 threw Toronto into lockdown last spring, 311 managers expected a decline in calls, which average 1.1 million each year. Instead they have been inundated as lonely and frustrated residents pick up the phone seeking help that is often far outside the traditional role of a municipal call centre. The 311 line received 1.3 million calls in 2020 鈥?roughly an extra 548 calls each day, compared to the average. Calls are up nearly five per cent so far this year com
gourde stanley pared to the same time period last year.Over the past 15 months, 311 has become a kind of all-purpose pandemic helpline, putting workers like Patterson, a supervisor who takes escalated calls and fills in for regular staff on busy days, on the front lines of a surge in mental health challenges and a wave of loneliness and frustration. ARTICLE C
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Avoid gridlock before it occurs 鈥?15 closures are scheduled for roadwork on provincial highways in Halton on Sept. 25, 2023:Highway 401 eastbound between Fifth Line Road, Milton and 407, Miss.-Halton: two alternating lanes closed until Sept. 30 at 5 a.m.Highway 401 eastbound between Guelph Line and Regional Road 25, Milton: two left lanes closed until Sept. 30 at 5 a.m.Highway 401 eastbound between Regional Road 25 and James Snow Pkwy, Milton: three alternating lanes closed until Sept. 30 at 5 a.m.Highway 401 eastbound express between James Snow Pkwy, Milton and 407, Miss.-Halton: one alternating lane closed until Sept. 30 at 5 a.m.Highway 401 eastbound on-ramp at James Snow Pkwy, Milton: all lanes closed from Sept. 25 at 10 a.m. until Sept. 29 at 2 p.m.Highway 401 eastbound on-ramp at Regional Road 25, Milton: all lanes closed from Sept. 25 at 10 a.m. until Sept. 29 at 2 p.m.Highway 401 eastbound on-ramp at Trafalgar Road, Halton-Milton: all lanes closed from Sept. 25 at 10 a.m. until Sept. 29 at 2 p.m.Highway 401 westbound between James Snow Parkway and Halton Road 22, Milton:
stanley water bottle two left lanes closed until Sept. 30 at 6 a.m.Highway 401 westbound between James Snow Parkway and Regional Road 25, Milton: three alternating lanes closed until Sept. 30 at 5 a.m.
stanley cup quencher Highway 401 westbound between Trafalgar Road, Halton-Milto
stanley cup spain n and James Snow Pkwy, Milton: two alternating lanes closed until Sept. 30 at 5 a.m.Highway 401 westbound on-ramp at James Snow Pkwy, Milton: all lanes closed from Se
