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DENVER 鈥?Southwest Airlines has nothing, and no one, to blame but itself for the holiday travel fiasco playing out in airports nationwide, according to a
stanley quencher veteran flight attendant who works for the airline.That flight attendant spoke with Scripps station KMGH in Denver on Wednesday under the condition of anonymity for fear of repercussions for speaking out.Southwest has blamed Winter Storm Elliott and staffing challenges for the travel nightmare that has canceled thousands of flights and piled up thousands of unclaimed bags at U.S. airports. The flight attendant we spoke to, though, painted a picture of an airline that imploded on itself through sweeping technological failures, leaving both its passengers and its employees high and dry. I
stanley tumbler want to make it clear that this is not a crew scheduling issue, they said. This is a technology issue. There are people waiting 17, 18, 19 hours to get a hold of scheduling. [The scheduling department is] just inundated with calls. They re overwhelmed. And so trying to talk to them to tell them exactly where we are, is not happening. The flight attendant, who has worked for Southwest for several years and verified their employment with the airline to KMGH, said the anger of weary passengers has been unjustly directed at flight attendants and gate agents across the country. This week, I cried with passengers, they said. That s why
stanley cup I wanted to talk, because I want people to know that Southwest is a huge company. It s corporate, but we are Egcp Judge questions whether Jan. 6 rioters are treated unfairly
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